Covid-19: info page

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Update: as of April 9, part of the nude area can also be booked as a private sauna. Moenia was converted into two different private saunas: Back to the garden and Back to the source


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Update: from April 2, you can also enjoy a special wellness moment at Thermae Boetfort! The hotel and the private saunas reopen their doors and what's more: the bathing suit area has been converted into a very special private sauna Back to the Castle.

UPDATE: From Saturday, 13 March, you can book a wonderful wellness moment at Thermae Grimbergen again! We reopen our private saunas. You undoubtedly already know Cléopatra and Yasmine, and especially for our reopening you can also book 2 new and unique private saunas. The 'Back to nature' allows you to enjoy the beautiful garden of Thermae Grimbergen, with a view on the impressive abbey, and make use of two adjoining saunas. In the 'Back to relax' you will completely unwind in the large, heated swimming pool, 2 pleasantly warm relaxation pools, 1 special sauna and a virtuous foot bath to boot. With the 'Back to wellness' you rent a part of the bathing suit area of the public thermal baths for yourself and your housemates. This is a unique opportunity and pure enjoyment! 

On Wednesday 28 October at 11 pm, we had to close the doors of our sauna and wellness for a second time because of the measures taken by the government in connection with the fight against Corona. Our Thermae Grimbergen Hotel and Thermae Boetfort Hotel are open. Hotel guests can enjoy breakfast. The private saunas are also open in both centers. In both Thermae Boetfort and Thermae Grimbergen, the beauty institute and the public baths are closed.

I want to book an overnight stay, is this possible?
 

Yes, the Thermae Grimbergen Hotel and the Thermae Boetfort Hotel are open again. Breakfast is included in the overnight stay, you can also order a delicious daily dish every day, but otherwise the restaurant is closed. You can also reserve the private saunas. Massages and treatments are currently not possible and our public baths are also still closed.

I have made a reservation with you by phone, which has not yet been paid. What now?

Your reservation has been automatically cancelled. Please do not contact us about this.

I have made a reservation online and have already paid. What now?

Your reservation has been cancelled. Your confirmation email counts as a gift voucher valid for one year from reopening. As soon as we open again, you can make a new reservation and use this gift voucher. Please bring the confirmation email as proof. It is sadly not possible, both financially and practically, to refund all payments already made.

I have a membership card or a multi-visit pass, what now?

Your membership card is automatically extended with the duration of the closure. The multi-visit passes are valid indefinitely, so you can use them again after the reopening.

My gift voucher expires during your closure, what now?

The period of validity is automatically extended with the duration of the closure. Please do not contact us about this.

It is my birthday during your closure, what will happen with the birthday promotion?

Don’t worry, its validity will definitely be extended so that you can come and relax at our green wellness centres estates very soon. The moment the government measures are cancelled and we are able to open our doors to you again, we will let you know. There is no need to email us in the meantime. Want to stay up-to-date with what we are up to? Follow our social media channels for the latest news and subscribe to our newsletter or visit our website.

If you still have questions, mail to info@thermae.com and we will answer you as soon as possible. The response time may currently be slightly longer than you are used to from us, thank you for your understanding.

Take care of yourself and each other, hope to see you soon!

As a result of the government changing the coronavirus measures, the above info may no longer be up-to-date. This article was posted on 28/10/2020 and will be amended as soon as possible following any new changes.


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