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Frequently asked questions

From what time is the room available?

The rooms are available from 3.00 p.m. If you wish to arrive earlier, this is certainly no problem. We will give you a locker in the dressing room where you can put your belongings. You can leave heavy luggage at reception. We will put it in your room as soon as it is available. The reception is open Every day until midnight. If you are going to arrive late, you are kindly requested to let us know in advance. Furthermore, if you are going to arrive after midnight, we would like to know in good time so that we can let someone from the night shift know.


Didn't find an answer to your question?

No problem, you can send us an email at info@thermae.com or contact us by phone. We are more than happy help you.
Please note: reservations can not be made by email. Please call us to book your reservation.

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