Frequently asked questions

COVID-19: My gift voucher expired during your closure, what now?

If you bought a gift voucher during the mandatory closing, don't worry. The same applies, of course, to anyone who already had a gift voucher which expired during this closure. Specifically, we are extending all gift certificates purchased from us (in the webshop or at the reception) between 1/9/2019 and 8/6/2021. We are making all these vouchers valid until December 9, 2021. You don't have to contact us for this, just bring your gift voucher along during your visit. With a gift certificate, you can now also book an entrance or private sauna online in one click. This way you may avoid long waiting times on the phone!

Het antwoord op je vraag niet teruggevonden?

Geen probleem, stuur een mailtje naar info@thermae.com of neem telefonisch contact op. Wij helpen je graag verder.

Opgelet: reservaties worden niet via mail behandeld. Gelieve ons hiervoor op te bellen.

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